“Our relationship with Samaha & Associates began back in 2016 and they continue to contribute to the optimization of our technology platforms since then. Our first project was the enhancement of our credit/debit card payments platform. They demonstrated deep expertise in all facets of the project including search, selection, negotiation and implementation. The dollar savings realized was truly significant, not to mention all the efficiencies gained! Based on that accomplishment our relationship deepened when we expanded it to include partnering in the optimization of our core system upgrade and digital transformation projects,” said AEA Federal Credit Union President/CEO Adele Sandberg.
“Their detailed assistance in managing these projects from beginning to end with over 50 other third-party integrations was critical to the overall success of our conversions. They kept us on track and helped us prioritize our limited resources. They went above and beyond our expectations at every level,” Sandberg continued. “It felt like they were part of our team and not outside consultants – spending time in each department and all member touch-points to ensure our staff was comfortable delivering the highest levels of service quality to our membership. We got so much more accomplished with this partnership. We are truly grateful! We look forward to working with the Samaha Team on future projects!”