News & Events
Senior Consultants’ Juan Luna and Tom Black represented Samaha & Associates at the 2018 CUNA Technology Council and Operations & Member Experience Council Conference, which took place at the Hilton-Union Square in San Francisco, Calif. in mid-September. Attendees who visited Samaha & Associates’ booth were not only provided insights on best-in-class consulting methodologies, but were also invited to leave their business card in a box for a chance to win an Apple TV. At the close of the three-day conference, and
Data Can Help Credit Unions Discover the Unknown, Unlocking Huge Potential Benefits By Richard H. Gamble Credit unions are approaching a quantum leap in business intelligence. In theory, the potential from leveraging massive data and powerful analysis engines is astronomical. In practice, the recorded results are mostly mundane but distinctly promising. When you use data to determine your goals and how to reach them effectively, that’s application. When you use it to discover that you need to rethink your strategy, that’s insight.
Assembling the Cast By Richard H. Gamble It’s showtime. In the long, complicated, otherwise drama-free process of choosing and implementing a new core system, there is one event, a moment when the curtain rises and the systems and their presenters appear before a live audience to perform. It would be a huge mistake to let the applause meter pick the winner, experts agree, but with shrewd direction, these performances can be useful preparation for a good decision. Without shrewd direction, they
Samaha & Associates, Inc. is excited to expand its team and welcomes Tom Black as our Senior Consultant, Business Development & Strategic Partnerships! Tom brings over 25 years of financial institution technology experience. His unique background has given him special insight and expertise into Core Enterprise, Digital Channels, Enterprise Content Management, Payment, Financial Application Suites, and BI/CRM solutions. Tom enjoys helping Credit Unions make their points of difference more obvious and strengthen their position as their members’ trusted financial intermediary. He
“Our relationship with Samaha & Associates began back in 2016 and they continue to contribute to the optimization of our technology platforms since then. Our first project was the enhancement of our credit/debit card payments platform. They demonstrated deep expertise in all facets of the project including search, selection, negotiation and implementation. The dollar savings realized was truly significant, not to mention all the efficiencies gained! Based on that accomplishment our relationship deepened when we expanded it to include partnering
“As president of a smaller Credit Union ($80m in assets), I can identify with those who may think twice about hiring a consultant for fear of the cost and uncertainty of utilizing a third party to work through complex decisions like the terms of vendor service agreements or planning for technology projects,” said Worcester Credit Union President/CEO Karen Duffy. “However, having worked with Adam Denbo and Samaha & Associates I would encourage credit unions of all sizes to utilize their
“I was extremely pleased with the service and results from each engagement with Samaha & Associates. We first engaged them to help us negotiate a branding agreement with Visa and to help us select providers and negotiate new agreements for our debit and credit card programs and for driving our ATMs,” said CPM Federal Credit Union’s CEO James Gergen. “With their help we conducted a very thorough evaluation of the top providers, made great choices, and executed new contracts with attractive
“Partnering with Samaha & Associates on these key projects has served us extremely well. Thanks to Juan Luna for providing key project management, years of Credit Union experience, and mostly importantly, advocacy for the Credit Union,” said Kern Schools FCU’s Chief Information Officer Steve Roach. “Our strong relationship with the Credit Union and all related vendors continue to enrich and evolve based on one principle: That we are all in this Credit Union family together, and that we must celebrate it
Samaha & Associates would like to congratulate Senior Consultant Peter Palumbo on AEA Federal Credit Union’s successful Credit/Debit Card Conversion! AEA Federal Credit Union, in conjunction with PSCU and Samaha & Associates, recently undertook a credit and debit card conversion with great success, explained AEA Federal CU’s CEO Adele Sandberg. “PSCU and Samaha & Associates were great partners in this effort. The transition for our members was easy and their credit and debit cards are now updated and most importantly, more secure.”
Samaha & Associates would like to congratulate Senior Consultant Janeace Liles on a seamless Merger Conversion for UNCLE Credit Union! “I am very happy to have Samaha & Associates and Janeace Liles supporting us during these merger projects,” said UNCLE Credit Union CEO Harold Roundtree. “I appreciate their solid contribution to the success of our latest merger. It has completed extremely well!