| Messages
from Our Valued Clients |
 |
Samaha & Associates, Inc. has worked together with
our valued clients to establish a partnership of success. |
|
| |
Apple Federal Credit Union |
|
| |
Juan Batista Vice President of Information Technology
"We hired Samaha & Associates to negotiate a key third party contract involving a new Online Banking and Bill Payment provider. Samaha & Associates were able to negotiate highly favorable short term conditions that will help us secure a solid and member transparent conversion. They were also able to secure highly beneficial long term contractual conditions that promise to serve us very well in our relationship with the new vendor. The pricing concessions that Sabeh Samaha was able to achieve for us were also highly impressive. Samaha & Associates are truly dedicated business partners. We have now retained their services for another critical contractual negotiation. We strongly recommend Samaha & Associates, Inc. for all those looking for a solid negotiating team." |
|
| |
SchoolsFirst FCU |
|
| |
Mr. Jose Lara, SVP
"Sabeh
is a high tech, no nonsense professional. He knows how to develop,
manage and execute a plan better than anyone I have ever worked
with. I would recommend him highly to any credit union that needs
assistance with implementing new or existing technology." |
|
| |
Technology Credit Union |
|
| |
Ken Burns, President / CEO
“In September of 2008, Tech CU converted to a leading core system. To ensure our success, we turned to a proven industry expert, Samaha & Associates. Sabeh and his team delivered the expertise and resources necessary to negotiate, integrate, streamline and enhance critical products and processes essential to our successful core system conversion. The outcome was a conversion as close to flawless as one could reasonably hope to achieve. Without hesitation, I strongly recommend Samaha and Associates to any of my peers seeking system efficiencies or a core conversion.” |
|
| |
Alliant Credit Union |
|
| |
Mr. Rudy Pereira, CIO
"I
have always been impressed with the depth of Credit Union knowledge,
confidentiality, and work ethic that Samaha & Associates brings
each time we have used their consulting services. Samaha & Associates
is a pleasure to work with and is extremely responsive and available
throughout the consulting project." |
|
| |
Xceed Financial Credit Union |
|
| |
Teresa Freeborn President / CEO
"When we needed a leading consulting firm with proven results to assist us with our merger we turned to Samaha Associates. Their depth of experience in core systems, third party interfaces, internal best practices and proven results ensured our financial institution had a smooth and successful integration. Having worked with Samaha Associates in other high risk projects, they are a trusted partner that continues to deliver superior outcomes. I would highly recommend to any Financial Institution their excellent work and services." |
|
| |
Bay
Federal Credit Union |
|
| |
Ms. Carrie Birkhofer, President / CEO
"Sabeh
Samaha is a trusted partner of Bay Federal Credit Union. He has
assisted us for the past two years in the selection and implementation
of a new core system. His wide range of practical experience provides
management with overall project management guidance, best practices
in negotiation of contracts and vendor management. In addition,
Sabeh is highly skilled and understands the finest, intricate system
process details, which better guarantees successful project outcomes.
I appreciate Sabeh for his attention to detail, thoroughness, and
knowledge of third party applications. Sabeh is a trusted, skilled
team player who has greatly contributed to the success of our conversion." |
|
| |
Martin FCU |
|
| |
Denise Gale, Executive Vice President
"Martin FCU hired Samaha Associates to assist us in selecting a new core processor. Their methodology allowed us to clearly assess our needs and find a best-fit solution at the right price. Their contract negotiations and knowledge of the provider we chose, further assured we had a great conversion team with specific deliverables. We were so convinced of the value of Samaha Associates that we contracted them again for the actual conversion process. The result was a conversion with flawless data, delivered on time, on budget, and with all processes functioning on live day. While we notified our membership we would be closed on live day, we opened our first offices and call center before 11:00 a.m. with the others following shortly thereafter. I would highly recommend Samaha Associates for their knowledge, skill, and ease to work with." |
|
| |
First
Entertainment Credit Union |
|
| |
Mr. Chuck Bruen, President / CEO
"Sabeh
is the ideal person to 'fill-the-gap' when we need a special technology
solution or fix. He offers great value by quickly grasping
the problem or challenge and then managing it to a satisfactory
conclusion. Sabeh has served us well and has a history of
accomplishments here at First Entertainment." |
|
| |
Sacramento
Credit Union |
|
| |
Mr. Jerrold A. Kinlock, President / CEO
"The
professionalism, business acumen and high standards possessed by
Sabeh Samaha have served Sacramento Credit Union well. I have worked
with Mr. Samaha at the executive level to successfully complete
complex projects and have observed the positive outcome when he
has worked with staff. His knowledge of and interface with industry
vendors is particularly helpful." |
|
| |
USC Credit Union |
|
| |
Mr. Gary Perez, President / CEO |
|
| |
Over the past decade, Samaha & Associates has provided invaluable analysis and counsel to USCCU in their role as trusted Technology and Process Analysis Consultants. Every engagement has been supported with a well-crafted scope document that clearly outlined the project’s deliverables. More importantly, the firm has consistently exceeded the boundaries of both their contractual obligations and our expectations. Over the years, we have come to trust Sabeh Samaha as a vital extension of USCCU’s management team.
It is my privilege to recommend and endorse Samaha & Associates for Technology Consulting related engagements. |
|
| |
San Bernardino School Employees Credit Union |
|
| |
Ms. Debbie Barrera, President / CEO |
|
| |
I have hired Samaha & Associates, Inc. for various projects at my current and previous credit unions. On many occasions while working with Sabeh, he has always demonstrated impeccable work ethic, diligence, competence, and admiration for the credit union industry. I am confident that Samaha & Associates will continue to bring great value and dedication to the Credit Union Industry. |
|
| |
Orlando Federal Credit Union |
|
| |
Mr. John M. Neusaenger, President / CEO
"When we began the process to bid out our Debit and Credit Card processing, we knew that we would be navigating through a complex maze of networks, switches, and pricing strategies. Sabeh was a tremendous resource. He knew the companies who would be vying for our business and how to put their proposals into a perspective that provided a rational decision basis. His recommendations were based on the best interest of the Credit Union. Sabeh’s value in this process continued to grow after the bidding was over, as we pushed through contract negotiations and to implementation. His team was with us all the way and our team appreciated their task mastery and commitment to the process. With Samaha and Associates, this process has provided benefits to our members that would not have been realized otherwise." |
|
| |
Schools Credit Union |
|
| |
Terry Janke, President / CEO
"When we need help with implementing our strategic initiatives we turn to our trusted partner Samaha Associates. They are a well rounded team of professional and knowledgeable consultants that intimately understand our market and business. They bring an exceptional balance of strategy, analysis, negotiation and execution in our most important projects and have contributed significantly to our success. We have used them for our core conversion, payment systems projects, disaster recovery planning and in strategic research. I believe their services are imperative for high quality results and outcomes." |
|
| |
Orange County’s Credit Union |
|
| |
Ms. Judy McCartney, Retired President / CEO
"We
have worked with Sabeh on two projects: evaluation of debit cards
and a debit card promotion. Both have been very successful
through increasing the bottom line, reduction in costs and more
relationships with our members. We will continue to work with
Sabeh on projects and highly recommend him. He is honest, thorough,
dependable, on time and does very cost effective projects.
While we all have in-house management, Sabeh is there to do those
specialized projects which allow associates to continue serving
our members and running the day to day operations of the credit
union." |
|
| |
Spokane
Teachers Credit Union |
|
| |
Ms. Diana Hickman, Manager Card Services
"Sabeh
Samaha is extremely knowledgeable of the card industry and did us
an excellent job in evaluating all options. Sabeh helped Spokane
Teachers Credit Union analyze the different debit card processors
in an ever changing marketplace to make an informed decision. He
was instrumental in obtaining the best pricing and contract terms
available." |
|
| |
Sacramento
Credit Union |
|
| |
Mr. Joe Favela, Former EVP
"Sacramento
Credit Union has benefited from the professional consulting services
of Samaha & Associates for a number of years. Mr. Samaha’s
keen sense of detail and precision are applied to all aspects of
his work. Timely recommendations have guided our company to success
in a variety of complex projects." |
|
| |
USC
Credit Union |
|
| |
Ms. Sharon Luke, Former VP E-Business
"Samaha
and Associates provides innovative solutions for processes and technology
ranging from research and development -to- project planning
and implementation. The vast knowledge of Samaha Associates
is accompanied with solid industry contacts and specialists available
to assist in all aspects of financial and e-Business solutions." |
|
| |
Nissan Federal Credit Union |
|
| |
Mr. Larry Dodge, Former President / CEO
"Samaha Associates was instrumental in the selection and negotiation phase of our core system conversion and they were the driving force in bringing up all our e-business applications during the conversion process. Sabeh is a true professional, well versed in the financial technology landscape and committed to positive outcomes on projects. Sabeh has excellent project management skills as well as strong interpersonal skills. If you are looking to add to your
e-business product mix, evaluate core systems, or improve the effectiveness of technology projects I would strongly recommend Samaha Associates." |
|
| |
OCHA
Credit Union |
|
| |
Mr. Daniel Wright, Former CEO
"Samaha
and Associates has been an essential technology partner of not only
OCHA but the Credit Union Industry for several years as well. Sabeh
has a commitment to fight for his clients while providing a high
level of service at competitive prices." |
|
Quality Services with Results