Samaha Associates knows how to develop, manage, and execute a plan better than any company I have ever worked with. I would recommend them highly to any credit union that needs assistance with implementing new or existing technology.
Mr. Jose Lara, SVP
SchoolsFirst FCU
Information Technology projects are organizational investments that anticipate positive returns. When viewed as such, the development of a diversified “portfolio” of projects helps reduce risk from a single project failure, and results in an overall positive return. Positive returns on IT projects are usually indirect, since they have value only insomuch as they enable the accomplishment of larger organizational goals. We present here a model that integrates elements of risk, cost, and internal rate of return that can be applied to individual IT projects. The model produces a numerical score that can be used to rank potential IT projects. Projects with higher scores return more value to the organization, and therefore should be given a higher priority. We apply the model using the IT project portfolio of a large state-charterd Credit Union. The results indicated that the credit union was prioritizing projects with more visibility but lower returns that other projects with less visibility but that offered greater returns. The implications of applying the model in other organizational settings are discussed. Read More
Credit Union Management magazine: Amid signs that the economic crisis may be easing on some fronts, strain is starting to show in the inconspicuous but all-important relationship between Credit Unions and their core processors as hard times take a toll on both parties. "Your processor should be strong strategically," insists Sabeh Samaha. Read More
Credit Union Business magazine: "Financial institutions are actively pursuing strong revenue performance processes, developing online customer retention processes, increasing deposit generation activities and determining how to best integrate an online banking platform with call centers and mobile phone banking." says Sabeh Samaha. Read More
Credit Union Management magazine: Before you start shopping for hardware or software, the first step should be establishing internally the Credit Unions business strategies and how technology can support them. Technology can replicate most business practices and processes as long as the credit union is willing to make the necessary investment. Read More
Credit Union Business magazine: The mortgage crisis brings troubled waters to the CU industry, but like a lighthouse shining in the frightening dark, experts offer advice to steer your CU in the right direction and guide you safely home. Their preparation strategies are essential to maximizing efficiency while waiting out the storm. "Consumer lending is the innermost core... it is the DNA... the double helix of the credit union," says Sabeh Samaha. Read More
Credit Union Magazine: For Credit Unions, leaving a legacy behind may be the best way to optimize interoperability, business, and member services across channels. Many Credit Unions use legacy core processing systems without a true open architecture and the functionality credit unions need today. All Credit Unions should have a virtual branch. You should be able to do everything at a virtual branch that you can do at a physical branch," says Sabeh Samaha adding "including online loan applications and requests for checks and plastic cards." Read More
Credit Union Business magazine: How can you ensure that your Credit Union's implementation of technological advances results in a graceful swan dive as opposed to a painful belly flop? Take a clue from the past where former flops hold the keys to making that flawless 10.0 off the diving board. Industry experts critique the replay so your CU can perfect its technique. Read More
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